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Shipping Information

Shipping Costs

 

UK

Small Item - FREE

Large Item - FREE

 

International

Small Item - £6.99

Large Item - £23.99

 

Shipping Sizes Explained

Small Item: By a general rule, if the parcel will fit through a standard letter box this will fall into small parcel category. Length: 35.3cm Width: 25cm Thickness up to and including: 2.5cm Weight limit: 750g .

Large Item: If your item is larger or heavier the above, we ship using a courier service to ensure your parcel arrives safe and sound.

 

Couriers Used

We ALWAYS dispatch using PREMIUM shipping services all of which are fully insured. All items shipped will require a SIGNATURE on arrival but the couriers we use allow you to co-ordinate a redelivery if no one is home.

 

Shipping times can vary from country to country, but based on experience & customer feedback. Shipping to the USA takes around 7 to 10 days to arrive after dispatch 10 to 14 days to countries like Australia.  Europe destinations tend to be 5 to 7 days. Notes these figures are a after dispatch estimation not from the time you place your order.

 

Transit Damage

Whilst we make every effort to prevent parcel damage. If in the unlikely event your parcel arrives damaged, please contact us immediately via our contact us page. In order to process a replacement we will need you to provide photographs of both the damaged item & packing. This enables us to submit a timely insurance claim to our courier & more importantly get your replacement out super-fast.

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