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Shipping Information

Shipping Costs

 

UK

Small Item - FREE

Large Item - FREE

 

International

Small Item - £6.99

Large Item - £23.99

 

Shipping Sizes Explained

Small Item: By a general rule, if the parcel will fit through a standard letter box this will fall into small parcel category. Length: 35.3cm Width: 25cm Thickness up to and including: 2.5cm Weight limit: 750g .

Large Item: If your item is larger or heavier the above, we ship using a courier service to ensure your parcel arrives safe and sound. 

Couriers Used

We ALWAYS dispatch using PREMIUM shipping services all of which are fully insured. All items shipped will require a SIGNATURE on arrival but the couriers we use allow you to co-ordinate a redelivery if no one is home.

Dispatch Times

We aim to ship your order within 7 to 10 days but we are often much faster than this. After we have dispatched your order you will receive an email with your tracking number. 

Rest assured we will always dispatch orders as soon as possible.

During busy discount times such as Black Friday events, it may take us the full 10 days to ship your order. 

Other Courier Information

Delivery times can vary from country to country, but based on experience & customer feedback. Delivery to;

UK - Take around 1 to 3 days after dispatch 

Europe - Take around 5 to 7 days after dispatch 

USA - Take around 7 to 10 days to arrive after dispatch

Australia - Take around 10 to 14 days to arrive after dispatch.  

Notes these figures all estimates based on courier guidelines.  

Transit Damage

Whilst we make every effort to prevent parcel damage. If in the unlikely event your parcel arrives damaged, please contact us immediately via our contact us page. In order to process a replacement we will need you to provide photographs of both the damaged item & packing. This enables us to submit a timely insurance claim to our courier & more importantly get your replacement out super-fast.

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